Wade C
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Recent activity by Wade C-
📃🏝 Lost Formatting / Pages
If you have saved your excel document, you might find that your previous formatting has disappeared. A common reason for this is that you may have saved the file as a .csv file (comma separated val...
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🔐🚫 Unable to log in to your Mac laptop
Resetting your Password Apple includes several options for resetting account passwords in OS X. The approaches outlined below depend on how much access to your Mac you currently have. Change it...
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📸 How to take a screenshot on Mac
If you want to take a screenshot of a certain part of the screen and copy it to your clipboard Hold down Command⌘ + Control⌃ + Shift + 4 until your mouse cursor changes, then click and drag the por...
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❗️ Request a new Accessory - Instructions
If you require a new charger or tablet cover, please submit a request. To submit a request form: 1. You will need to click the 'Submit a request' link at the top right of the page. 2. Choose 'Table...
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⚠️ Device has been damaged - Instructions
If your device has been physically damaged you will need to submit a repair request for your device. Then you will be required to return the device before being issued a new one.To submit a request...
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🔄 Resetting your Parameter Random Access Memory (PRAM) or Non-Volatile Random Access Memories (NVRAM)
When should you reset PRAM or NVRAM? Volume doesn’t respond properly The boot volume isn’t set (you’ll see a question mark before your computer boots up) Strange mouse scrolling and clicking speed...
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🔄 Resetting your System Management Controller (SMC)
When should you reset your SMC? SMC is responsible for many functions in a Mac; so it’s worth resetting whenever you find your computer’s hardware behaving in unexpected ways. Here’s a list of the ...
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BIG Vault Jobs can't be accepted
If you are unable to accept jobs on The BIG Vault there could be a few reasons why: 1. Jobs can't be accepted after midnight Tuesday Sydney Time (AEDT). If you receive the following error message, ...
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🆕🚫 Resolving problems with updating Big X
If you are unable to update your Big X application, the first thing you should do is update the operating system of your device. To do this, please see Updating your device📱. If your problem has ...
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🔐 Big X Password Recovery
Note: Your Big X login is linked to your "The Big Vault" account. 1. Tap the "Forgot Password" text on the login screen. (Make sure your email is entered into the username field). 2. Tap "Reset Pa...