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Karyn N

• March 09, 2023 03:40

Big x crashed . Done updates . Turned off / on etc . Could not get app to download on phone . Signing in to big x kicks you off or freezes . No time and kms to put in either .

messaged manager in meeting.

says to contact support through big vault .

all well and good when in field and need assistance.

an IT access when in field would be good . 
can’t finish my days work. So I won’t get paid. As I can’t do anymore work.

not good enough 

0

• Official comment

  

  Patrick R

  • March 13, 2023 00:17

  Hey Karyn,

   

  I have created a ticket for you - one of the support team will reach out and help get this sorted for you.

   

  Regards,

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