Mrs
Big x crashed . Done updates . Turned off / on etc . Could not get app to download on phone . Signing in to big x kicks you off or freezes . No time and kms to put in either .
messaged manager in meeting.
says to contact support through big vault .
all well and good when in field and need assistance.
an IT access when in field would be good .
can’t finish my days work. So I won’t get paid. As I can’t do anymore work.
not good enough
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Official comment
Hey Karyn,
I have created a ticket for you - one of the support team will reach out and help get this sorted for you.
Regards,
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