Security is the top priority for Employment Hero. In order to secure and maintain your information, Employment Hero has enforced strong passwords controls.
Please Note: For this process to be effective, you must enter your account email address. This is the email address that was used to create your account. If you are unsure what it is, please contact your manager/admin for that information.
Resetting Password:
If you have forgotten your password for Employment Hero, you can reset it by following these instructions:
1. Click the 'Forgot Password?' link.
2. Enter your email into the field. Click 'Request Link'.
3. Go to your email inbox and open the email with the subject "reset password instructions".
4. Click the link in the email. You will be directed to a page in Employment Hero.
5. Here, enter your new password into the box.
6. Click "Update Password".
Password Strength:
Employment Hero uses a password strength meter to help individuals select their passwords. In order to save a password you require
- At least 8 characters
- Have at least one uppercase (A-Z) and lower case character (a-z)
- Have at least one numerical character (0-9)
- Have at least one special character (!#$%&)
To ensure you have a strong password we suggest you add
- Use a combination of capital letters
- Avoid dictionary words or a combination of words
Password reset link has expired
If you have lost your email invite to access Employment Hero, your employer can resend invites to an employee.
When you open the link in this email, you may get an error message saying the link has expired.
If the reset link has expired it is due to the following:
-The link has already been clicked previously
-There is another tab or window where you are already logged in
-The link that was clicked was not the latest link you requested
To fix this please follow these steps:
1. Close all browser windows and open a new window
2. Go to Employment Hero
3. Click "I forgot my password" and follow the steps to ensure your link won't expire
4. Go to your inbox and open the latest reset password email from <no-reply@employmenthero.com>. Please ensure your filters allow emails from this address.
Comments
0 comments
Please sign in to leave a comment.