Wade C
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Recent activity by Wade C-
Unable to Login to BIG Vault
Before any further troubleshooting, make sure that the browser you are using is Google Chrome as this is the browser The BIG Vault is most optimised for. Next make sure you are using the correct li...
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BIG Vault Password Recovery
If you have forgotten your password, click the 'forgot password' link on the sign-in page. Enter in your BIG email address and click submit. You will receive an email with instructions on how to ...
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📂🤷♀️ Files don't open in the right program
When you double-click one of these file types: Word document (.doc or .docx)Excel (.xls or .xlsx)PowerPoint (.ppt or .pptx) You may experience these problems: 1. The file icon is blank or displays ...
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✋📂 Files keep opening as 'Read-Only'
You may find that when you are opening files, they open as read-only. In some cases, this is for added security, such as when you are opening files from the internet, and other times, it can be due...
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🔄⬇️ Updating or Reinstalling Big X
These instructions can be used to either update or reinstall BIG X. If there is a new version available, please try updating before reinstalling. 🔄⬇️ Reinstallation/Updating Warning: Before Uninst...
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🧳🚫 Can't Check in or out
If you are unable to Check in or Check out of a location 🏬, please check your internet 🌐 connection quality. If you are in an area with poor connection the Big X application will not function prope...
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🚗💨🚫 Travel distance and time not recorded
If your travel distance and time are not able to be recorded, please check that your devices' operating system is updated to the most current version. To do this please see: updating ⬆️ your device...