Note: Your Big X login is linked to your "The Big Vault" account.
1. Tap the "Forgot Password" text on the login screen. (Make sure your email is entered into the username field).
2. Tap "Reset Password".
3. Check your email inbox and/or spam folders for a password reset. Follow the prompts to reset your password.
If you are still having issues please contact our IT helpdesk team here.
Comments
6 comments
I did all that but it keeps asking me for old password when I can’t remember it so I can’t reset to password
Same as previous,cannot change becoz I don’t remember the old password and it doesn’t show it when it is automatically entered by chrome password recovery
Hey Hari,
I have reset your password and messaged you about it.
Thanks,
Wade
Unable to get in big x trouble with password also my email address does not come up with anything from big thanks
Hey Margie,
I have created a ticket to action your request.
Regards,
Wade
I can’t sign into big x
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