This document provides step-by-step instructions to help you access the key systems required to get started at BIG.
Please see the steps below for the key system setup and access guide.
1. đź“§Set up your BIG Email
2.đź”’Guide to Access Big Vault
3.â“§Guide to Access Big X
đź“§Set up your Big Email
Step 1: Set up Microsoft Authenticator
Please follow the article below to set up Microsoft Authenticator. Once completed, proceed to Step 2.
How to set up Microsoft Authenticator
Step 2: Open Outlook in Your Browser
On your iPad or mobile phone, open any web browser and navigate to: https://outlook.office.com
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Step 3: Sign In With Your Company Credentials
Enter your B!G email address and temporary password that was provided to you.
If you do not know your password, you may submit a support ticket by clicking this link and we will reset it for you.
Step 4: Verify Your Identity (if prompted)
If prompted for additional security verification through Microsoft Authenticator, follow the steps on the screen to verify your identity.
Step 5: Access Your Email
Once signed in, your email inbox should be displayed.
Your email account is now successfully set up and ready to use.
đź”’Guide to Access Big Vault
Step 1:
Locate and select the “The BIG Vault” icon on your iPad
If the icon is not visible, open any web browser on your iPad and search for:
For New Zealand: https://nz.thebigvault.com.au/
For Australia: https://thebigvault.com.au/
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Step 2: Sign In With Your Company Credentials
Enter your B!G email address and temporary password that was provided to you.
If you don't know your password you may sumbit a ticket by clicking this link and we will reset it for you
Step 3: Verify Your Identity (if prompted)
If prompted for additional security verification through Microsoft Authenticator, follow the steps on the screen to verify your identity.
Step 4: Access Your Big Vault
Once logged in, you will be directed to your BIG Vault dashboard, where you can securely access your files and data.
Your BIG Vault account is now successfully set up and ready to use.
â“§Guide to Access Big X App
Step 1: Open the BIGX App
On your iPad or mobile device, locate and open the BIGX app.
Step 2: Sign In to the BIGX App
Ensure the correct country is selected — either Australia or New Zealand
Please use the same email address and password that you use for your Email and Big Vault access.
Step 3: Verify Your Identity (if prompted)
If prompted for additional security verification through Microsoft Authenticator, follow the steps on the screen to verify your identity.
Step 4: Allow Notifications
When the notification pop-up appears, select “Allow” to enable notifications.
Step 5: Open the App Menu
Navigate to the app menu and select “Sync Details”.
Step 6: Perform a Sync
Complete a sync and ensure all items display green tick marks.
Once the sync is complete, your BIGX app is ready to use.
If you encounter any issues during the setup, please submit a ticket by clicking 'Request'
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