Access your BIG Email, BIG Vault, & BIGX

This document provides step-by-step instructions to help you access the key systems required to get started at BIG.

Please see the steps below for the key system setup and access guide.

1. 📧Set up your BIG Email

Click Here 

2.🔒Guide to Access Big Vault

Click Here 

3.ⓧGuide to Access Big X

Click Here 

📧Set up your Big Email

Step 1: Set up Microsoft Authenticator

Please follow the article below to set up Microsoft Authenticator. Once completed, proceed to Step 2.

How to set up Microsoft Authenticator

Step 2: Open Outlook in Your Browser

On your iPad or mobile phone, open any web browser and navigate to: https://outlook.office.com

Step 3: Sign In With Your Company Credentials

Enter your B!G email address and temporary password that was provided to you.

If you do not know your password, you may submit a support ticket by clicking this link and we will reset it for you.

Step 4: Verify Your Identity (if prompted)

If prompted for additional security verification through Microsoft Authenticator, follow the steps on the screen to verify your identity.

Step 5: Access Your Email

Once signed in, your email inbox should be displayed.

Your email account is now successfully set up and ready to use.

🔒Guide to Access Big Vault

Step 1: 

Locate and select the “The BIG Vault” icon on your iPad

If the icon is not visible, open any web browser on your iPad and search for:

For New Zealand: https://nz.thebigvault.com.au/

For Australia: https://thebigvault.com.au/

Step 2: Sign In With Your Company Credentials

Enter your B!G email address and temporary password that was provided to you.

If you don't know your password you may sumbit a ticket by clicking this link and we will reset it for you

Step 3: Verify Your Identity (if prompted)

If prompted for additional security verification through Microsoft Authenticator, follow the steps on the screen to verify your identity.

Step 4: Access Your Big Vault

Once logged in, you will be directed to your BIG Vault dashboard, where you can securely access your files and data. 

Your BIG Vault account is now successfully set up and ready to use.

ⓧGuide to Access Big X App

Step 1: Open the BIGX App

On your iPad or mobile device, locate and open the BIGX app.

Step 2: Sign In to the BIGX App

Ensure the correct country is selected — either Australia or New Zealand

Please use the same email address and password that you use for your Email and Big Vault access.

Step 3: Verify Your Identity (if prompted)

If prompted for additional security verification through Microsoft Authenticator, follow the steps on the screen to verify your identity.

Step 4: Allow Notifications

When the notification pop-up appears, select “Allow” to enable notifications.

Step 5: Open the App Menu

Navigate to the app menu and select “Sync Details”.

Step 6: Perform a Sync

Complete a sync and ensure all items display green tick marks.

Once the sync is complete, your BIGX app is ready to use.

If you encounter any issues during the setup, please submit a ticket by clicking 'Request'